What is a Personal License Register?

The Personal License Register is a small (32k) data file that contains information about the programs that you've licensed through OSoLiS. Once installed in the correct location on your computer, any licensed SIVL-compliant program will recognize that it is licensed, and will run fully-enabled.Your Personal License Register contains information that identifies you as the licensee. You should not allow anyone else to 'borrow' your Personal License Register. Doing so could be construed as encouraging them to breach copyright, which is a felony / criminal offence.

Where do I find it?

Your Personal License Register is e-mailed to you after you register a program. If you don't receive it, see below for how to obtain another copy.

I received it as an e-mail attachment

Open the message entitled Personal License Register and save the attachment licences.rv1 to the following folder:

• Windows: the active Windows folder, usually C:\WINDOWS but may be C:\WIN95 or C:\WIN98 or C:\WINNT). To find the folder, open My Computer, then disk 'C:'.
• MacOS: the active System Folder (usually in Macintosh HD)
• Unix: the top level of your home directory

Do not save it anywhere else and do not rename the file: it must have the name licences.rv1 (Note the spelling: L-I-C-E-N-C-E-S-dot-R-V-one.) Otherwise your software will not recognize that it is registered.

If you're not sure where to save your Personal License Register, open your program's 'About ...' window.

How do I save the attachment?

Be sure to exit (File menu: Exit) from any SIVL-compliant programs first.

If you use e-mail software look for a button or menu option to save attachments (e.g File menu: Save Attachments).

If you have Windows 7 or Vista, first save the attachment file (licences.rv1) to somewhere other than C:\WINDOWS (e.g. your Desktop), then open Computer or Windows Explorer, drag the file onto the C:\WINDOWS folder, and confirm the various warning messages. (Be sure to move rather than copy it – which may entail holding down the Shift key – as a few users have reported that the License Register was corrupted when copied.)

If you use webmail, right-click on the attachment (licences.rv1) download link and select Save Target As. If you see a Save as type option at the bottom of the Save dialog window, make sure it is set to All files and not Text Document.

If you use AOL you must retrieve the attachment from the Downloads folder. (Don't choose to open the Personal License Register attachment or you may inadvertently corrupt it.)

If the email attachment doesn't work for you, please try the download links in the same email, or download your Personal Licence Register from your account, and follow these instructions:

I downloaded the zip archive

I never received it or I've lost it

You can very quickly obtain another copy of your Personal License Register by logging back into your account from here.

The program I've registered still says it's not licensed

Have you exited and restarted the program since you installed your Personal License Register? If so, check what the message says in the 'About ...' window of the program:

• Personal License Register not found

  See above for where to install it.

• Personal License Register found, but no license for this program

  You may have obtained a license for a different edition of the program than the one you've installed. Log in and click on Licenses Held to see what you've licensed. Click on the Information button to see the program's web page for details about how to download that edition. If you need to license a different edition, click on Identify Program and follow the steps from there.

• Personal License Register corrupted

  This can happen if you open your Personal License Register in, say, a text editor and then save it. You must replace it with a new copy which you can obtain by logging in here.

How do I install over an existing Personal License Register?

Exit any programs you've licensed through OSoLiS then move or copy the new Personal License Register file over the top of the existing copy on your computer. You don't need to logout or restart your computer.

What if I have multiple licenses?

If you have purchased multiple licenses, install a copy of the Personal License Register on each machine that is running a licensed SIVL-compliant program. Each program will report how many licenses in total have been granted to you. It is your responsibility to ensure that you have purchased the correct number of licenses (see the terms and conditions of the license).

What if I have licenses for multiple operating systems?

If you have more than one operating system installed on a machine, you should install copies of your Personal License Register in the relevant folder/directory for each operating system.