Request to reset password


  • Use this form if the e-mail address we have on file is no longer valid. Once we have identified your account we will e-mail you your log-in name and a new password. Please be warned that this may take a few days, and we may need to get back in touch with you first to verify your identity.
  • You can change the password when you next log into your account.
  • You can find your Client ID on any correspondence from OSoLiS, or by checking the 'About ...' details in any registered program. If you have no programs registered with OSoLiS, you should re-register as a new customer.

Please enter your current e-mail address (for us to reply to):

E-mail address

Please enter the e-mail address you registered with OSoLiS (if remembered):

Old e-mail address
Client ID (if found – see instructions above)
Log-in name (if remembered)
Contact name
Organization (if applicable)

Please enter the first line, zip/postcode and country from your address:

Postal address
Telephone number