What information we collect and store
We ask for your name, e-mail address and, for purchases, a contact address,
a billing address and a contact telephone number. We keep a record of your
details together with what programs you license and what payments you make.
If you voluntarily subscribe to receive SMS text messages from us, then
please also see the section titled SMS Text Messaging Data Collection and
Usage that appears below on this page.
Your credit card details
We do not store your credit card details. When
you provide credit card details, they arrive at our server over an
encrypted (Secure Sockets Layer) link and are immediately passed to Verisign, again
over an encrypted link. Verisign store your details (as all merchants
must) in case a refund needs to be made or a fraud investigated.
Many companies, banks and credit card processors rely
on Verisign to store those details securely, so you may rest assured
that they are safe. We do however create a record of the
card number if a payment is refused authorization; this
is erased once we have researched the reason for the refusal.
What we do with your details
We keep your contact details on file so that you can
obtain a new copy of your Personal License Register or receipt at any
time in the future. It also allows us to offer you upgrade prices
when appropriate and to compile sales summaries for the authors whose
software we license. We use the personal information we collect to provide
you with email and SMS text messages and other communications related to our
products and services. This data is used exclusively for the purpose of
providing our services and improving user experience.
You are free to access and amend your details
When you first register a program with OSoLiS, you create
a personal, password-protected account, which you can log into at any
time to make purchases, update your contact details or mailing
preferences, and view receipts.
If you register an interest in our services for authors but do not go
on to sign a contract (nor buy software through us) then
you are free to remove your details from our system at any time.
Once you have signed a contract with OSoLiS, you will be able to
manage your program details via your account.
To change these preferences at any time, log into
your account and update your contact details. Any e-mail we send on behalf
of an author or reseller contains simple instructions for removing yourself
from the mailing list for that program.
We do not collect profiling information
We do not collect personal details such as gender, age,
race, education or income.
We do not use 'cookies' to keep track of your
access to our site: nothing is stored on your computer except whatever
your web browser caches (though registration pages are set
to 'expire' immediately).
We will not pass your details to anyone for marketing purposes without
your permission
When you first purchase or register software through
us, you choose whether your contact details are forwarded to the
author (and, where applicable, the reseller), whether you want to
receive e-mails from OSoLiS on behalf of the author or reseller, and whether
you want to receive e-mails from OSoLiS with offers from third
parties. These options are presented clearly in normal-size print.
Verisign is
the only agent to which we routinely pass your details and this
is only for the purpose of authorizing payments. Unless you allow us to forward
your details to an author or reseller, we will not release your
details to any other person or organisation, except where required to by law.
Security of Personal Information
We take reasonable measures to protect the security of your personal information
and prevent unauthorized access, disclosure, alteration, or destruction. However,
no method of transmission over the internet or electronic storage is 100% secure,
and we cannot guarantee absolute security.
SMS Text Messaging Data Collection and Usage
Collection of Information:
When users opt-in to receive SMS text messages from us, we collect their mobile phone
numbers, consent information and any additional information provided during the
opt-in process. This information is gathered directly from the user when they
consent to receive SMS communications.
Storage of Information
All collected SMS opt-in information is securely stored in our databases, which are
protected by industry-standard security measures to prevent unauthorized access, use,
or disclosure. We use encryption and other security protocols to ensure the confidentiality
and integrity of the data.
Usage of Information
The information collected from users opting into our SMS services is used solely for the
purpose of sending them the requested messages and communications. This includes promotional
messages, updates, and other information related to our services and products.
Sharing of Information
We do not share, sell, or disclose the SMS opt-in information to any third parties. The
information provided by users during the SMS opt-in process is used exclusively by our
company and is not shared with any external entities or partners.
User Rights
Users have the right to opt-out of receiving SMS messages at any time by following the
instructions provided in each SMS message or by contacting us directly. Upon opting out,
their mobile phone number will be promptly removed from our SMS distribution list.
Opt-Out Mechanism
You have the right to opt out of receiving SMS marketing messages from us at any time.
To opt out, simply reply to any message with the word "STOP" or contact us using the
information provided below.
Compliance
We comply with all relevant regulations and guidelines regarding the collection, storage,
and use of personal information, including the requirements set forth by the Federal
Communications Commission (FCC). Our practices ensure that user data is handled with the
utmost care and confidentiality.
Changes to Privacy Statement
We reserve the right to modify or update this Privacy Statement at any time. Any
changes will be effective immediately upon posting the updated Privacy Statement
on our website. Your continued use of our services after any such changes constitutes
acceptance of the revised Privacy Statement.
Contact Us
If you have any questions or concerns about our Privacy Statement or our handling
of your personal information, please contact us at: customer-support@osolis.com
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