What information we collect and store
We ask for your name, e-mail address and, for purchases,
a contact address, a billing address and a contact telephone number.
We keep a record of your details together with what programs you license
and what payments you make.
Your credit card details
We do not store your credit card details. When
you provide credit card details, they arrive at our server over an
encrypted (Secure Sockets Layer) link and are immediately passed to Verisign, again
over an encrypted link. Verisign store your details (as all merchants
must) in case a refund needs to be made or a fraud investigated.
Many companies, banks and credit card processors rely
on Verisign to store those details securely, so you may rest assured
that they are safe. We do however create a record of the
card number if a payment is refused authorization; this
is erased once we have researched the reason for the refusal.
What we do with your details
We keep your contact details on file so that you can
obtain a new copy of your Personal License Register or receipt at any
time in the future. It also allows us to offer you upgrade prices
when appropriate and to compile sales summaries for the authors whose
software we license.
You are free to access and amend your details
When you first register a program with OSoLiS, you create
a personal, password-protected account, which you can log into at any
time to make purchases, update your contact details or mailing
preferences, and view receipts.
If you register an interest in our services for authors but do not go
on to sign a contract (nor buy software through us) then
you are free to remove your details from our system at any time.
Once you have signed a contract with OSoLiS, you will be able to
manage your program details via your account.
We do not collect profiling information
We do not collect personal details such as gender, age,
race, education or income.
We do not use 'cookies' to keep track of your
access to our site: nothing is stored on your computer except whatever
your web browser caches (though registration pages are set
to 'expire' immediately).
We will not pass your details to anyone for marketing purposes without
When you first purchase or register software through
us, you choose whether your contact details are forwarded to the
author (and, where applicable, the reseller), whether you want to
receive e-mails from OSoLiS on behalf of the author or reseller, and whether
you want to receive e-mails from OSoLiS with offers from third
parties. These options are presented clearly in normal-size print.
change these preferences at any time, log into your account and
update your contact details. Any e-mail we send on behalf of an author or reseller contains
simple instructions for removing yourself from the mailing list
for that program. Verisign is
the only agent to which we routinely pass your details and this
is only for the purpose of authorizing payments. Unless you allow us to forward
your details to an author or reseller, we will not release your
details to any other person or organisation, except where required to by law.