What information we collect and store

We ask for your name, e-mail address and, for purchases, a contact address, a billing address and a contact telephone number. We keep a record of your details together with what programs you license and what payments you make.

If you voluntarily subscribe to receive SMS text messages from us, then please also see the section titled SMS Text Messaging Data Collection and Usage that appears below on this page.

Your credit card details

We do not store your credit card details. When you provide credit card details, they arrive at our server over an encrypted (Secure Sockets Layer) link and are immediately passed to Verisign, again over an encrypted link. Verisign store your details (as all merchants must) in case a refund needs to be made or a fraud investigated. Many companies, banks and credit card processors rely on Verisign to store those details securely, so you may rest assured that they are safe. We do however create a record of the card number if a payment is refused authorization; this is erased once we have researched the reason for the refusal.

What we do with your details

We keep your contact details on file so that you can obtain a new copy of your Personal License Register or receipt at any time in the future. It also allows us to offer you upgrade prices when appropriate and to compile sales summaries for the authors whose software we license. We use the personal information we collect to provide you with email and SMS text messages and other communications related to our products and services. This data is used exclusively for the purpose of providing our services and improving user experience.

You are free to access and amend your details

When you first register a program with OSoLiS, you create a personal, password-protected account, which you can log into at any time to make purchases, update your contact details or mailing preferences, and view receipts.

If you register an interest in our services for authors but do not go on to sign a contract (nor buy software through us) then you are free to remove your details from our system at any time. Once you have signed a contract with OSoLiS, you will be able to manage your program details via your account.

To change these preferences at any time, log into your account and update your contact details. Any e-mail we send on behalf of an author or reseller contains simple instructions for removing yourself from the mailing list for that program.

We do not collect profiling information

We do not collect personal details such as gender, age, race, education or income.

We do not use 'cookies' to keep track of your access to our site: nothing is stored on your computer except whatever your web browser caches (though registration pages are set to 'expire' immediately).

We will not pass your details to anyone for marketing purposes without your permission

When you first purchase or register software through us, you choose whether your contact details are forwarded to the author (and, where applicable, the reseller), whether you want to receive e-mails from OSoLiS on behalf of the author or reseller, and whether you want to receive e-mails from OSoLiS with offers from third parties. These options are presented clearly in normal-size print.

Verisign is the only agent to which we routinely pass your details and this is only for the purpose of authorizing payments. Unless you allow us to forward your details to an author or reseller, we will not release your details to any other person or organisation, except where required to by law.

Security of Personal Information

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

SMS Text Messaging Data Collection and Usage

Collection of Information:

When users opt-in to receive SMS text messages from us, we collect their mobile phone numbers, consent information and any additional information provided during the opt-in process. This information is gathered directly from the user when they consent to receive SMS communications.

Storage of Information

All collected SMS opt-in information is securely stored in our databases, which are protected by industry-standard security measures to prevent unauthorized access, use, or disclosure. We use encryption and other security protocols to ensure the confidentiality and integrity of the data.

Usage of Information

The information collected from users opting into our SMS services is used solely for the purpose of sending them the requested messages and communications. This includes promotional messages, updates, and other information related to our services and products.

Sharing of Information

We do not share, sell, or disclose the SMS opt-in information to any third parties. The information provided by users during the SMS opt-in process is used exclusively by our company and is not shared with any external entities or partners.

User Rights

Users have the right to opt-out of receiving SMS messages at any time by following the instructions provided in each SMS message or by contacting us directly. Upon opting out, their mobile phone number will be promptly removed from our SMS distribution list.

Opt-Out Mechanism

You have the right to opt out of receiving SMS marketing messages from us at any time. To opt out, simply reply to any message with the word "STOP" or contact us using the information provided below.

Compliance

We comply with all relevant regulations and guidelines regarding the collection, storage, and use of personal information, including the requirements set forth by the Federal Communications Commission (FCC). Our practices ensure that user data is handled with the utmost care and confidentiality.

Changes to Privacy Statement

We reserve the right to modify or update this Privacy Statement at any time. Any changes will be effective immediately upon posting the updated Privacy Statement on our website. Your continued use of our services after any such changes constitutes acceptance of the revised Privacy Statement.

Contact Us

If you have any questions or concerns about our Privacy Statement or our handling of your personal information, please contact us at:

customer-support@osolis.com